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Computerworld Recognizes AmberPoint with Innovative Technology Award

Service Level Manager Endorsed by AmberPoint Customers as Leading Management Product for SOA

Oakland, California, September 22, 2004 -- AmberPoint announced today that it has won the Innovative Technology Award from IDG’s Computerworld for leading-edge technology that provides measurable business value to end-user organizations. This honor is part of Computerworld’s third-annual Innovative Technology Awards Program, which was announced in the magazine’s September 13 issue and online at www.computerworld.com.

In order to be considered for the awards program, vendors had to be nominated by IT end users that do not produce or sell technology. Nominees were surveyed regarding their technology innovations and customer references were contacted for each vendor. A panel of outside experts and Computerworld editors reviewed 270 surveys before selecting 30 winners in 12 categories. Click here to view the complete list of the Innovative Technology Awards winners.

“The winners of Computerworld’s Innovative Technology Awards exemplify today’s most creative and original technology thought leaders,” said Don Tennant, editor in chief of Computerworld. “They should be congratulated for their ability to develop products that create new advantages and opportunities for both current and prospective Fortune 1000 customers.”

AmberPoint Service Level Manager
AmberPoint Service Level Manager is the first comprehensive solution for setting and managing service levels across heterogeneous, distributed SOA environments. It allows organizations to define and track against operational objectives by collecting detailed measurements and proactively managing service quality over extended periods of time. Its comprehensive capabilities include:

  • Provides predictability and control by defining and tracking agreements, service level objectives and thresholds

  • Differentiates services, using detailed QoS history to facilitate usage and provisioning

  • Intelligently and proactively allocates service resources, using mitigation policies that reflect business priorities

  • Detects service problems early for federated, distributed environments and identifies trends over the long term

“We’re especially proud to receive this award because it’s based on endorsements from several of our larger customers,” said Gordon Loudon, vice president of AmberPoint’s Customer Experience Group. “Our growing leadership in the field of SOA management is directly attributable to our ability to understand and address market requirements. The Innovative Technology Award is testament to our success in these efforts and is therefore very gratifying.”

About Computerworld
Computerworld, the “Voice of IT Management,” is the most trusted source for critical information needs of senior IT management. Computerworld’s integrated offerings form the U.S.-based hub of the world’s largest (58-edition) global IT media network through its weekly publication, Computerworld.com website, focused conference series and custom research. In the past five years alone Computerworld has won more than 100 print and online awards for editorial and design excellence, surpassing its direct competition by an order of magnitude. Recognition includes the 2004 Magazine of the Year Award from the American Society of Business Publication Editors and a Jesse H. Neal Award for “Best News Coverage.” In print since 1967, Computerworld is the source for information technology management with a guaranteed rate base of 180,000, a total print audience of 1,869,000 (IntelliQuest CIMS v.10.0), and an online audience of over one million unique monthly visitors (DoubleClick).

Computerworld is a business unit of International Data Group (IDG), the world’s leading technology media, research and event company. A privately-held company, IDG publishes more than 300 magazines and newspapers including Bio-IT World, CIO, CSO, Computerworld, GamePro, InfoWorld, Network World, and PC World. The company features the largest network of technology-specific Web sites with more than 400 around the world. IDG is also a leading producer of more than 170 computer-related events worldwide including LinuxWorld Conference & Expo®, Macworld Conference & Expo®, DEMO®, and IDC Directions. IDC provides global market research and advice through offices in 50 countries. Company information is available at http://www.idg.com.

Press Contacts:

Bob Dever
AmberPoint, Inc.
510.433.6553
bdever@amberpoint.com

Kim Abreu
Atomic Public Relations
415.439.4205
kim@atomicpr.com